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| If you experience a loss, you'll
find that Safety is committed to providing the fastest
and easiest claims service in the business. The information
on this page will help you determine whom to contact if
you have a loss, and the information that you'll need
to provide. |
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Claims Activities
Report an auto loss
Report a homeowner/umbrella loss
View your claims status
Report a glass loss
Schedule auto rental
or restoration services
 Report
an auto loss |
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To report an auto accident
Contact your Safety agent immediately. For your convenience,
use Safety's Agent Finder
to locate your agent.
If you are unable to contact your agent and your loss
requires immediate attention, contact Safety directly
at 1-617-951-0600.
If you're in an auto accident, obtain the following information:
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Date and time of the accident |
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Accident location (street names and landmarks) |
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Year, make, model, and plate number of the other
vehicle |
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Driver's name, address, and telephone number of
other vehicle |
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Owner's name, address, and phone number (if not
the driver) |
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Name, address, and phone number of other vehicle
occupants |
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Name of the insurance carrier for the other vehicle
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Policy number for the other vehicle, if possible |
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Name and phone number of witnesses |
To Report an Auto Fire Loss
Contact your Safety agent immediately.
For your convenience, use Safety's Agent
Finder to locate your agent.
Massachusetts law requires you to complete a Fire Report
in person at the fire department in the locale where the
fire occurred. This is mandatory for claims involving
stolen motor vehicles recovered burnt. Submit a copy of
this report to Safety.
If your car is stolen
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Report the theft to the police. |
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Notify your Safety agent.
For your convenience, use Safety's Agent
Finder to locate your agent.
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Send Safety a copy of the
stolen motor vehicle report. You can obtain a copy
of the report from the police.
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If your stolen vehicle was recovered
burnt, Massachusetts law requires you to complete
a Fire Report in person at the fire department in
the locale where the fire occurred. Submit a copy
of this report to Safety.
Mail to:
Safety Insurance
Internal Operations Department
P.O. Box 55098
Boston, MA 02205-5098 |
| Report
a homeowner/ umbrella loss |
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If you experience a loss, you'll find that most claims
can be settled with a single phone call.
To report a homeowners loss, contact your Safety agent
immediately. For your convenience, use Safety's Agent
Finder to locate your agent.
If you are unable to contact your agent and your loss
requires immediate attention, contact Safety directly
at 1-617-951-0600.
| View
your claims status |
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Check your appraisal and claim payment
information at InsureAnswer.com.
| Report
a glass loss |
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Please call the Safety Glass Claim Call
Center at 1-877-615-6576 to report your glass loss.
| Schedule
auto rental or restoration services |
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To schedule auto rental or restoration services
go to InsureAnswer.com.
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